Administration
Your Ideas for "Top Ten Things"
When I was writing my "Top Ten Things Library Administrators Should Know About Technology" I put a message out on Twitter asking for the thoughts of my followers on that topic. And boy, did you ever respond! I decided that it would be worth following up my post with many of the things that my followers said, since as it turned out that I was pretty set on my list and I couldn't by any means include them all. Here you go, and thanks to all who participated!
Vendor solutions still require knowledgeable staff to make them work. A vendor who claims otherwise is lying.
No platform is forever. Ask not only how you'll move onto it, but how you'll move off of it.
It won't solve any of your problems without proper staffing and management policies, which you should allow techies to shape.
Administrators need to know that just because a staff member can support certain tech doesn't mean they can support all tech.
The Top Ten Things Library Administrators Should Know About Technology
It's not insulting to say that those who run libraries tend not to know all that much about technology. A very different set of skills are needed to run an organization, and those skills do not often come packaged along with technical knowledge and experience. But administrators need to know some specific things about technology in order to do their jobs well, so here is my list:
Hacked, Wiped, Rebuilt, and Upgraded
Yes, the server was hacked recently, and as soon as I discovered it to be the case I backed up the data, wiped it, and reinstalled all the software.

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